Saturday, November 30, 2013

Corporate Account Manager - Microsoft

Microsoft creates innovate software that enable customers to improve their operations, build customer relationships and develop better ways for people to work together. We are dedicated to create great software and enhance customer experience with our services and devices strategy, by offering holistic, connected benefits to the customers’ business. Account managers are focused on articulating the value of Microsoft as an enterprise solution provider and demonstrating Microsoft’s commitment to helping customers solve their challenges and develop their business.

JOB’S PURPOSE

The Corporate Account Manager (CAM) role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship excellence and sales excellence practices where the customer views the AM as trusted advisor.

The Corporate AM role adds value by producing:


- Customers with realized value from the MSFT platform through acquisition and deployment of the solutions they buy
- Strong and deepening customer relationships
- Strategic, effective and actionable account plans
- Well-developed opportunities leading to a healthy pipeline producing wins that meet or exceed quota
- High performing account teams through effective AM coaching and leadership

The Corporate Account Manager SMS&P is responsible for the following:

- Be accountable for reaching budget and assigned individual quota
- Develop long term account plans that include and leverages insights from customer strategies and needs, specialist sales team and partners, market and competitor trends, Microsoft roadmaps etc.
- Leveraging the Microsoft solution selling process to orchestrate the Account Team to sell and passionately promote Microsoft products and solutions that meet the customer needs
- Improve and keep a high level of customer satisfaction
- Maintain and increase Microsoft product knowledge (self-study, regular trainings, seminars, etc.)

CANDIDATE PROFILE


Education:

- At least Bachelor’s Degree is required

Experience:

- 3-5 years of related experience preferably from commercial sector area
- Selling experience to enterprise customers
- Experience in working within and driving teams is required.

Knowledge, Skills, Abilities:


- Proven record of effective account management, including Account and Territory Planning, Opportunity Management, and Business Management Excellence and working as part of a larger virtual team
- Demonstrated ability to develop strong relationships with counterpart sales teams in key partners.
- Ability to effectively engage business decision makers and articulate business value.
- Listening to customers (as opposed to telling/selling), probing for business process pains and opportunities, in an effort to meet or exceed their expectations.
- Excellent & effective verbal and written communication skills
- Organized and analytical
- Knowledge of Microsoft product line and business model
- Negotiation and presentation experience in a marketing and partner environment
- Proven informal leadership skills, orchestration of account teams
- Fluent in English and Swedish (spoken/written)
- Trusted Advisor

Apply Online

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