Friday, December 13, 2013

Quality Assurance Manager - Kuwait Transcontinental Shipping Co

- Develop and implement quality management strategy and plans, including resource, systems, timescales, financials, to support, contribute to, and integrate within, the organization’s annual business plan and long-term strategy.
- Develop and maintain systems to establish standards relating to company activities and services.
- Develop and maintain systems to measure performance against established standards.
- Monitor performance (in relevant areas) according to agreed standards and take necessary action to communicate/advise/assist according to performance levels.
- Monitor and inform/communicate/apply standards created/maintained by external bodies, and integrate within internal quality management systems.
- Establish and implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
- Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
- Liaise and co-operate with external quality management and standards bodies (eg DNV, Government Departments, etc) and group Quality Manager.
- Responsible for familiarizing employees with Quality system and encouraging employees to openly contribute towards continuous improvement of the quality system.
- Liaise with customers and suppliers where necessary (where impacting/affected by quality issues)

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