Saturday, April 19, 2014

Portfolio Manager - Gulf Bank

Portfolio Manager provides support to the Head of Cards in pricing, utilization, marketing and operational strategies to maximize interest or fee revenue from the Credit Card Issuing and Merchant Acquiring portfolios.

Education / Qualifications: Bachelors Degree in Business or equivalent
Knowledge:Through knowledge of credit cards analytics.
Experience in analyzing card industry statistics
Experience:Minimum 5 years relevant experience in Financial  Services Industry or card schemes 

Accountabilities:
    Manage retention and develop anti-attrition / win back programs across all card products / channels
    Develop targeted offering for untapped customer profiles and maximize the risk appetite of the bank
    Enhance sales channels productivity & efficiency by providing strategic and operations support.
    Initiate, plan & implement marketing and sales campaigns for meeting sales targets and ensure all flow is smooth and compliant within the marketing budget and improved cost efficiency.
    Develop business tracking reports for various channels and also help monitoring competitor's activities in the market for continuous business growth.
     Identify high/low performing customers in the Credit Card portfolio. Conduct the analysis & develop initiatives/strategy to acquire the most profitable customer type.
    Conduct regular portfolio performance analysis across cardholder base.
    Perform analysis of merchant acquiring portfolio and develop strategy to optimize the business.
    Responsible for developing weekly/monthly/quarterly reports on Dormant to transactors/revolvers, Transactors to Revolvers and Increasing revolving cards and increasing card spend amounts
    Extensive experience in data mining and data cleansing.
    Track P&L: Variances & recommend strategies.
     Strategy & Planning: Recommend and identify strategic inputs towards  consumer sales strategy and business plan
    People Management: Exhibit strong leadership by managing performance, developing and motivation staff
    Policies & Procedures: Ensure all Policies & Procedures are implemented and practiced
    Corporate Governance: Adhere to all risk and AML policies & procedures to minimize the error ratios and customer frauds
    Compliance: Good understanding of PCI DSS and PA DSS standards  

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