The Banquet Operations Manager will be responsible for the
administration and operations of the Banquet and Conferences' on-premise
and off premise functions including but not limited to client communication, staffing, logistics, planning and overall services of the
catering and conventions setup.
Qualifications:
•Degree / Diploma in Hospitality Management or other related courses.
•Minimum of at least Two (2) years working experience in the same capacity or having relevant managerial experience in the banquet, conference, meeting and events in the hospitality industry.
•Having fundamental knowledge of the Food & Beverage operations.
•Fully knowledgeable with business, social, personal events, religious events, national days, embassies / state functions, exhibitions, conferences, seminars, launches and entertainment events.
•With great attention to detail, quality service, productivity and excellence.
•Effective communication and leadership skills.
•Pro active and customer service oriented.
•Computer literate.
The key responsibilities include :
•Communicate function procedures, specifications and changes if any to the related departments such as Food & Beverage, Kitchen, Banquet Sales Managers, concerned Department Managers and other Third Party suppliers.
•Assist in identifying key areas, issues and concerns and act upon immediately in accordance to prior agreed methods.
•With collaboration with the Department Directors, he/she develops and implements realistic action plans aimed to introduce and/or improve services, procedures and work methods in accordance to the short, medium and long term goals of the entire Banquet and Conventions operations.
•Participate with preparing the yearly Banquet and Conventions budget, requested forecasts and monthly P&L statements in collaboration with the Department Director.
•Participate in all banquet sales activities to achieve maximum profitability whilst maintaining highest possible standards.
•Participate in banquet menu planning, engineering, designing and pricing in order to achieve maximum sales and budgeted costs percentage.
•Actively assist in monitoring systematically the performance of the department and intervenes if deviation occur.
•Maintain a high profile in guest contact, public relations and sales activities.
•Responsible for the employees deployed, setup, and cleanliness of on-premises or off-premises functions.
•Ensure proper internal training in order to maintain the highest grade of standard and efficiency of service.
•Participate and conduct daily briefing.
•Set financial and operational targets and will extend efforts to meet and exceed set targets.
•Ensure proper cost control procedures, act and report on deviations immediately.
•As required, he/she will be responsible with editing and distributing all Banquet related collaterals such as brochures, flyers, promotions, packages either by means of email or mobile campaign with coordination with the Sales & Marketing set objectives.
•Will be reporting on duty during normal working hours and whenever his/her presence is required.
•Determine product requirements based on business needs and adjust where necessary.
•Identify maintenance needs and follow up with the relevant department.
•Oversee breakdown of the Banquet & Conference functions rooms including proper handling and storage of equipment.
•Ensure a good rapport between associates and management.
•Plan duty roasters to ensure smooth operation.
•Ensure proper scheduling of associates and casual employees in accordance to to forecast, cost and budgeted activities.
•Team oriented and be able to cope with high volume of business.
•Ensure a friendly, motivated and attentive attitude.
•Ensure that health, safety, sanitation, emergency and fire fighting rules and regulations are strictly adhered to.
•Stay up to date with the F&B trends in the industry.
•Supervising banquet event operations, manpower planning for banquet staff and overseeing banquet logistics.
•Expected to work closely with the Sales Manager of Banquet with regard to guest requirements and event orders to ensure maximum guest satisfaction.
•Properly and promptly reacts to changes in guest requests, business and company demands.
•Provides training to the service team to ensure they compliance to sequence and standards of service for the banquet service to coincide with the service concept and demands.
Send CV at: recruitment@theregencykuwait.com
Qualifications:
•Degree / Diploma in Hospitality Management or other related courses.
•Minimum of at least Two (2) years working experience in the same capacity or having relevant managerial experience in the banquet, conference, meeting and events in the hospitality industry.
•Having fundamental knowledge of the Food & Beverage operations.
•Fully knowledgeable with business, social, personal events, religious events, national days, embassies / state functions, exhibitions, conferences, seminars, launches and entertainment events.
•With great attention to detail, quality service, productivity and excellence.
•Effective communication and leadership skills.
•Pro active and customer service oriented.
•Computer literate.
The key responsibilities include :
•Communicate function procedures, specifications and changes if any to the related departments such as Food & Beverage, Kitchen, Banquet Sales Managers, concerned Department Managers and other Third Party suppliers.
•Assist in identifying key areas, issues and concerns and act upon immediately in accordance to prior agreed methods.
•With collaboration with the Department Directors, he/she develops and implements realistic action plans aimed to introduce and/or improve services, procedures and work methods in accordance to the short, medium and long term goals of the entire Banquet and Conventions operations.
•Participate with preparing the yearly Banquet and Conventions budget, requested forecasts and monthly P&L statements in collaboration with the Department Director.
•Participate in all banquet sales activities to achieve maximum profitability whilst maintaining highest possible standards.
•Participate in banquet menu planning, engineering, designing and pricing in order to achieve maximum sales and budgeted costs percentage.
•Actively assist in monitoring systematically the performance of the department and intervenes if deviation occur.
•Maintain a high profile in guest contact, public relations and sales activities.
•Responsible for the employees deployed, setup, and cleanliness of on-premises or off-premises functions.
•Ensure proper internal training in order to maintain the highest grade of standard and efficiency of service.
•Participate and conduct daily briefing.
•Set financial and operational targets and will extend efforts to meet and exceed set targets.
•Ensure proper cost control procedures, act and report on deviations immediately.
•As required, he/she will be responsible with editing and distributing all Banquet related collaterals such as brochures, flyers, promotions, packages either by means of email or mobile campaign with coordination with the Sales & Marketing set objectives.
•Will be reporting on duty during normal working hours and whenever his/her presence is required.
•Determine product requirements based on business needs and adjust where necessary.
•Identify maintenance needs and follow up with the relevant department.
•Oversee breakdown of the Banquet & Conference functions rooms including proper handling and storage of equipment.
•Ensure a good rapport between associates and management.
•Plan duty roasters to ensure smooth operation.
•Ensure proper scheduling of associates and casual employees in accordance to to forecast, cost and budgeted activities.
•Team oriented and be able to cope with high volume of business.
•Ensure a friendly, motivated and attentive attitude.
•Ensure that health, safety, sanitation, emergency and fire fighting rules and regulations are strictly adhered to.
•Stay up to date with the F&B trends in the industry.
•Supervising banquet event operations, manpower planning for banquet staff and overseeing banquet logistics.
•Expected to work closely with the Sales Manager of Banquet with regard to guest requirements and event orders to ensure maximum guest satisfaction.
•Properly and promptly reacts to changes in guest requests, business and company demands.
•Provides training to the service team to ensure they compliance to sequence and standards of service for the banquet service to coincide with the service concept and demands.
Send CV at: recruitment@theregencykuwait.com
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