Educational Qualifications:
Primary: Pre-Degree/ High School (12th Standard or equivalent) with 6 years of experience
• Linguistic Abilities: English and Arabic is a must.
An Officer, Technical Support, provides technical support for optimum performance of IT infrastructure. Some of the responsibilities include:
• Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
• Upgrade PC memory, hardware when requested by user.
• Check up every month for Windows, Microsoft Office and adobe updates at user workstations in assigned locations.
• Analyze hardware problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.
• Verify availability of bar code identification numbers on new IT equipments and dispatch to respective locations after approval from Manager-IT.
• Update asset records of concerned resource profiles in e-synergy.
• Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
• Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop.
Apply Online
Primary: Pre-Degree/ High School (12th Standard or equivalent) with 6 years of experience
• Linguistic Abilities: English and Arabic is a must.
An Officer, Technical Support, provides technical support for optimum performance of IT infrastructure. Some of the responsibilities include:
• Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
• Upgrade PC memory, hardware when requested by user.
• Check up every month for Windows, Microsoft Office and adobe updates at user workstations in assigned locations.
• Analyze hardware problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.
• Verify availability of bar code identification numbers on new IT equipments and dispatch to respective locations after approval from Manager-IT.
• Update asset records of concerned resource profiles in e-synergy.
• Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
• Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop.
Apply Online
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