- Excellent oral & written communication skills both in English & Arabic.
- Pleasant with friendly manners. Strong interpersonal skills.
- High level of self-control. Excellent team player.
- Ability to make evaluative judgments.
- Effectively deal with job stress, angry callers and upset customers.
- Excellent Computer skills and proficiency in MS Office Applications.
- Ability to write routine reports and correspondence
- Flexibility on working hours
1) Handle customers' complaints and enquiries.
2) Answer calls being received clients and potential customers.
3) These contacts will be entered into our database.
4) Monitor and maintain new customer information database.
5) You must be able to interact with all levels of Service Staff in a productive and professional manner and coordinate communication between CR staff and those inquiring about our facilities as necessary.
6) Make access to all information in the system.
7) Co-ordinate with other Department(Sales - CS ) to support customers and provide information.
8) Perform a variety of tasks to ensure the Call Center process flow is working efficiently and accurately.
KAB KUWAIT GROUP
Sharq - Khalid Bin Al Waleed Strees - Jewel Tower - 16th Floor 44 voucher
Telphone:+965 22954111
Fax:+96522419530
Postal code:26677 Safah - 13127 Kuwait
Email: research@kabkg.com
- Pleasant with friendly manners. Strong interpersonal skills.
- High level of self-control. Excellent team player.
- Ability to make evaluative judgments.
- Effectively deal with job stress, angry callers and upset customers.
- Excellent Computer skills and proficiency in MS Office Applications.
- Ability to write routine reports and correspondence
- Flexibility on working hours
1) Handle customers' complaints and enquiries.
2) Answer calls being received clients and potential customers.
3) These contacts will be entered into our database.
4) Monitor and maintain new customer information database.
5) You must be able to interact with all levels of Service Staff in a productive and professional manner and coordinate communication between CR staff and those inquiring about our facilities as necessary.
6) Make access to all information in the system.
7) Co-ordinate with other Department(Sales - CS ) to support customers and provide information.
8) Perform a variety of tasks to ensure the Call Center process flow is working efficiently and accurately.
KAB KUWAIT GROUP
Sharq - Khalid Bin Al Waleed Strees - Jewel Tower - 16th Floor 44 voucher
Telphone:+965 22954111
Fax:+96522419530
Postal code:26677 Safah - 13127 Kuwait
Email: research@kabkg.com
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