Sunday, November 17, 2013

Customer Development Executive - Starbucks - M.H. Alshaya Co

You will contribute to Starbucks' success by providing consultative support and service to existing Starbucks Food Service Accounts to ensure revenue growth, quality and profitability.

Responsibilities:
    Promote and sell company products through direct customer contact.
    Improve account management operating efficiencies to reduce operating expenses and drive Starbucks profitability on each account.
    Evaluate customer objectives and provide solutions to generate add-on sales and profits.
    Conduct spot checks to assigned accounts.
    Coordinate with Sales Managers to schedule new and existing accounts training. Coach the team to enhance their performance and improve skills on gap analysis, analytical work to ensure achievement of targets.
    Constantly review the food services industry to identify key areas of growth and opportunities for improvement.
    Coach and deliver within specified accounts, adapting your style and content to meet specific accounts needs.
    Monitor and evaluate clients to ensure that quality standards and marketing material are met and consistent with brand guidelines.

Qualifications & Requirements:
    Degree level or Diploma education (preferable)
    Passion for excellence, displaying resilience and determination.
    Passionate and committed to achieve business results.
    3-5 years' experience in branded coffee retail with a customer service background preferred.
    Valid Kuwait driving license.

Apply Online

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