- Maximizes store contribution through exploiting every opportunity to drive sales, reduce stock loss and maintain cost controls.
- Delivers the highest levels of motivation and development of team members and ensures individual and store compliance with all company regulations and procedures.
Responsibilities:
- Maximizes sales and exceeds store budgets, achieved through effective and continuous space, stock and seasonal management, and highest possible levels of customer service.
- Uses sales and space reports to determine correct allocation of space within store, and uses sales history to condense or open space out seasonally.
- Advises (Business Manager / Operations) on out of stock departments/lines, slow sellers or price sensitivities.
- Plans and organizes key/promotional events in a timely and systematic way, to ensure on-time delivery.
- Actively seeks out and exploits any additional opportunities to promote sales.
- Drives highest possible standards of in-store visual impact.
- Ensures brand/layout guidelines are being correctly followed to deliver brand values and ensure corporate 'handwriting' is evident in presentation.
- In conjunction with visual merchandising team, ensures up to date ‘look' to window displays.
- Drives sales floor presentation and housekeeping/recovery principles to the highest standard by regular walk through and corrective action/coaching.
- Ensures store achieves defined stock loss targets. Ensures store accurately carries out all loss prevention activities as defined by their stock loss action plans.
- Constantly seeks to improve staff awareness of stock loss issues.
- Actively seeks out and implements any additional opportunities to reduce stock loss.
- Participates in selection of new staff.
- Administers all staff issues.
- Initiates and promotes highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching.
- Identifies areas of training need within the store and develops or arranges programs to address them.
- Identifies individuals with potential within the store and formulates action plans or allocates additional responsibilities to further their development.
- Ensures a development plan is in place and implemented for every member of the store team.
- Ensures store enacts and is fully compliant with all required administrative procedures according to company guidelines and within deadlines.
- Ensures an effective communication of issues and ideas between store and operational management.
Skills / Experience:
- Minimum4 years retail management experience.
- Excellentcommunication skills (English essential andArabic preferred).
- Previous management experience within a retail environment.
- Extensive leadership, decision making, planning & organizing and relationship building skills.
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