CLOSING DATE: July 23, 2012
WORKING HOURS: FULL-TIME; 40 hours per week
SALARY: Full performance level:
Not-Ordinarily Resident (NOR):
US$ 37,828 p.a. (Starting Salary) ; Position Grade: FP-06
(** Final grade/salary to be determined by HR/OE – NEA/EX/HRD)
Ordinarily Resident (OR): KD 8,576 p.a. (Starting Salary) Position Grade: FSN-8
* Actual grade and salary will be based on the qualifications of the applicant.
The incumbent serves as the LAN Computer Management Assistant for the American Embassy and reports directly to the Systems Manager. S/he is responsible for all operations and system administration activities on our LAN/WAN, which includes installation, configuration, maintenance and controlling of multiple interconnected servers, and workstations, VPN circuits, VoIP, Broadband Wireless Access, and ISDN. S/he should demonstrate excellent customer and application support.
Duties include:
1. Application System Administration and User Support
The incumbent is responsible for these tasks on each of the following applications.
Proprietary Applications
Commercial off the shelf applications including Microsoft Office.
Relational databases, SQL, MS Access.
Install, configure and customize applications on server and users’ workstations.
Troubleshoot equipment failures and application anomalies. Implement and update security and control of the protection of records and files in accordance with regulations and report all difficulties. Backup data files and programs and perform restoration of data or programs whenever required. Maintain all user accounts and associated records in a proper working document.
2. LAN User Support and Management Advisory Service
The incumbent will maintain user accounts, system access rights, and security settings. S/he will set up computer user groups as required and ensure all computer system security procedures are followed, including password protection and physical security measures. The incumbent will provide expeditious solutions to employees’ computer problems as well as to LAN/WAN issues. (S)he will participate in routine dialogue with customers to monitor the use of their equipment and to help ensure they are using the system properly and in accordance to policy. (S)he will take initiative to provide and update manuals, guidelines, operating procedures and general instructions for use by computer users and colleagues. Assists the Systems Manager to maintain inventories of all computer supplies and hardware, including serial numbers and user assignments, cabling diagrams, system configuration and network map, software , reference books and training videos.
- Under the Systems Manager’s direction, (s)he will coordinate parts and supplies inventory with the Expendable Property Clerk and order/reorder supplies and equipment as needed. Based on an understanding of user requirements and potential needs to meet computerization goals, incumbent will seek ways to maximize utilization of the computer system, expand the applications base and improve computer methods to facilitate the work of the post. (S)he will strive to make the operations of the Embassy more cost-effective through improved IT management systems. (S)he will project hardware requirements and make recommendations to the Systems Manager for replacement of old equipment as well as new equipment procurement.
3. LAN/WAN Maintenance and Support: The incumbent will install LAN/WAN hardware and software including cabling between offices and/or buildings, configure new workstations in accordance with existing security regulations, check connectivity with the network and troubleshoot network problems. The incumbent will perform routine maintenance on all computer equipment and LAN/WAN systems and assist the Systems Manager with developing and implementing a maintenance plan for Embassy equipment and LAN/WAN systems. S/he will ensure that the latest, authorized version of anti-virus software is installed and working properly on all networks. In addition to troubleshooting all hardware and software systems problems, the incumbent will maintain a legible and comprehensive record log of all actions conducted on the LAN/WAN. This includes all workstations, peripherals, cabling, and software changes. Install, configure and maintain switches, routers, VPN equipment in accordance with policy. The incumbent will ensure overall LAN/WAN operations are performed in accordance with current regulations. S/he will assist the Systems Manager in ensuring an adequate stock of computer supplies and equipment is on hand at all times.
QUALIFICATIONS REQUIRED:
1. Possession of a Bachelor’s Degree in Computer Engineering, IT system, or Computer Science.
2. Two years experience in system administration position, information system management or computer systems technology.
3. Level III (good working knowledge) of English.
4. Knowledge of network operations, technical understanding of system analysis and strong customer support skills.
Interested applicants for this position must submit the following or the application will not be considered.
1. 1. Application for US Federal Employment (DS-174) which is available on the Embassy’s site:
2. http://kuwait.usembassy.gov and/or
1. 2. A current résumé or curriculum vitae that provides the same information as the
2. DS-174 (specifically section 1-24 of the DS-174)
4. 3. Copy of the high school certificate/university degree (per the requirement of the position).
5. 4. Copy of the Civil ID or passport copy including the residence permit page.
6. 5. Candidates who claim US Veterans preference must provide a copy of the form DD-214.
SUBMIT APPLICATION BEFORE THE CLOSING DATE TO:
Human Resources Office
American Embassy Kuwait
Bayan, Block 13, Al-Aqsa Mosque Street
OR Email the application to: HROKuwait@state.gov
CLOSING DATE: July 23, 2012
WORKING HOURS: FULL-TIME; 40 hours per week
SALARY: Full performance level:
Not-Ordinarily Resident (NOR):
US$ 37,828 p.a. (Starting Salary) ; Position Grade: FP-06
(** Final grade/salary to be determined by HR/OE – NEA/EX/HRD)
Ordinarily Resident (OR): KD 8,576 p.a. (Starting Salary) Position Grade: FSN-8
* Actual grade and salary will be based on the qualifications of the applicant.
The incumbent serves as the LAN Computer Management Assistant for the American Embassy and reports directly to the Systems Manager. S/he is responsible for all operations and system administration activities on our LAN/WAN, which includes installation, configuration, maintenance and controlling of multiple interconnected servers, and workstations, VPN circuits, VoIP, Broadband Wireless Access, and ISDN. S/he should demonstrate excellent customer and application support.
Duties include:
1. Application System Administration and User Support
The incumbent is responsible for these tasks on each of the following applications.
Proprietary Applications
Commercial off the shelf applications including Microsoft Office.
Relational databases, SQL, MS Access.
Install, configure and customize applications on server and users’ workstations.
Troubleshoot equipment failures and application anomalies. Implement and update security and control of the protection of records and files in accordance with regulations and report all difficulties. Backup data files and programs and perform restoration of data or programs whenever required. Maintain all user accounts and associated records in a proper working document.
2. LAN User Support and Management Advisory Service
The incumbent will maintain user accounts, system access rights, and security settings. S/he will set up computer user groups as required and ensure all computer system security procedures are followed, including password protection and physical security measures. The incumbent will provide expeditious solutions to employees’ computer problems as well as to LAN/WAN issues. (S)he will participate in routine dialogue with customers to monitor the use of their equipment and to help ensure they are using the system properly and in accordance to policy. (S)he will take initiative to provide and update manuals, guidelines, operating procedures and general instructions for use by computer users and colleagues. Assists the Systems Manager to maintain inventories of all computer supplies and hardware, including serial numbers and user assignments, cabling diagrams, system configuration and network map, software , reference books and training videos.
- Under the Systems Manager’s direction, (s)he will coordinate parts and supplies inventory with the Expendable Property Clerk and order/reorder supplies and equipment as needed. Based on an understanding of user requirements and potential needs to meet computerization goals, incumbent will seek ways to maximize utilization of the computer system, expand the applications base and improve computer methods to facilitate the work of the post. (S)he will strive to make the operations of the Embassy more cost-effective through improved IT management systems. (S)he will project hardware requirements and make recommendations to the Systems Manager for replacement of old equipment as well as new equipment procurement.
3. LAN/WAN Maintenance and Support: The incumbent will install LAN/WAN hardware and software including cabling between offices and/or buildings, configure new workstations in accordance with existing security regulations, check connectivity with the network and troubleshoot network problems. The incumbent will perform routine maintenance on all computer equipment and LAN/WAN systems and assist the Systems Manager with developing and implementing a maintenance plan for Embassy equipment and LAN/WAN systems. S/he will ensure that the latest, authorized version of anti-virus software is installed and working properly on all networks. In addition to troubleshooting all hardware and software systems problems, the incumbent will maintain a legible and comprehensive record log of all actions conducted on the LAN/WAN. This includes all workstations, peripherals, cabling, and software changes. Install, configure and maintain switches, routers, VPN equipment in accordance with policy. The incumbent will ensure overall LAN/WAN operations are performed in accordance with current regulations. S/he will assist the Systems Manager in ensuring an adequate stock of computer supplies and equipment is on hand at all times.
QUALIFICATIONS REQUIRED:
1. Possession of a Bachelor’s Degree in Computer Engineering, IT system, or Computer Science.
2. Two years experience in system administration position, information system management or computer systems technology.
3. Level III (good working knowledge) of English.
4. Knowledge of network operations, technical understanding of system analysis and strong customer support skills.
Interested applicants for this position must submit the following or the application will not be considered.
1. 1. Application for US Federal Employment (DS-174) which is available on the Embassy’s site:
2. http://kuwait.usembassy.gov and/or
1. 2. A current résumé or curriculum vitae that provides the same information as the
2. DS-174 (specifically section 1-24 of the DS-174)
4. 3. Copy of the high school certificate/university degree (per the requirement of the position).
5. 4. Copy of the Civil ID or passport copy including the residence permit page.
6. 5. Candidates who claim US Veterans preference must provide a copy of the form DD-214.
SUBMIT APPLICATION BEFORE THE CLOSING DATE TO:
Human Resources Office
American Embassy Kuwait
Bayan, Block 13, Al-Aqsa Mosque Street
OR Email the application to: HROKuwait@state.gov
CLOSING DATE: July 23, 2012
No comments:
Post a Comment