Responsibilities
* Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
* Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
* Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
* Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
* Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
* Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
* Coordinate tasks and work with other departments to ensure that the department runs efficiently.
* Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
* Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
* Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.
* Assist management in preparing work schedules of hourly employees.
Skills
* Good leadership skills
* Good language and computer skills
* Knowledge in washing/dry cleaning process and flow of operations
* Team building and team motivation skills
* High school certificate
* Able to speak English and Hindi
* With at least minimum of 3 years related experience in 5 star hotel
Apply Online
* Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
* Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
* Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
* Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
* Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
* Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
* Coordinate tasks and work with other departments to ensure that the department runs efficiently.
* Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
* Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).
* Collaborate with management to develop and carry-out ideas and procedures, and set goals to continuously improve department performance around guest and employee satisfaction scores.
* Assist management in preparing work schedules of hourly employees.
Skills
* Good leadership skills
* Good language and computer skills
* Knowledge in washing/dry cleaning process and flow of operations
* Team building and team motivation skills
* High school certificate
* Able to speak English and Hindi
* With at least minimum of 3 years related experience in 5 star hotel
Apply Online
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