High school or “O” Levels ,
Knowledge of spoken and written English essential, additional language an advantage,
Friendly, outgoing and energetic personality,
1 to 2 years retail sales or customer service experience.
Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service.
Handle customer complaints professionally and efficiently, in line with the company after sales policy.
Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times.
Maintain personal grooming standards as advised by the Store Manager.
Maintain clean and organized wrap stands, fitting rooms and stock areas.
Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels.
Comply with all company policies and procedures including refund and exchange policy, security , health and safety policies etc.
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