Thursday, February 16, 2012

Required Department Managers - HM for M.H Alshaya Co in Kuwait

Responsibilities:

  • Use sales information to make commercial decisions that will maximize sales & promote outstanding customer service.
  • Provide associates with clear direction & ensure co-operation with back of house team.
  • Ensure Associates consistently deliver the highest possible levels of customer service.
  • Assist in achieving company sales targets.
  • Maintain highest possible standards of merchandising, housekeeping & recovery.
  • Communicate stock issues to Assistant /Store Manager.
  • Ensure Associates are deployed to have the right person in the right place at the right time.
  • Ensure all deliveries are correctly received & displayed immediately.
  • Ensure all areas of the store are maintained & fully replenished correctly at all times.
  • Assist with the planning of activities concerning advertising campaigns & promotions.
  • Actively seek opportunities to promote sales & advise team leaders of out of stock & slow selling lines.
  • Ensure that associate team is fully informed of department collection, promotions, sales activities & Top Priority Products.
  • Work closely with Visual teams to enhance store appearance.
  • Ensure Department is Audit compliant & that stock loss is kept to a minimum.
  • Complete department checks to ensure mark down, ticketing & tagging compliance.
  • Ensure associate awareness of stock loss issues.
  • Follow correct cash handling procedures at all times.
  • Report any compliance issues to the Store/Assistant Manager.
  • Carry out all administrative tasks associated with the team & the running of the Store.
  • Set clear goals for associates and follows up on them.
  • Constantly assess performance & give timely feedback & on the job training.
  • Train & develop associates using Company tools.
  • Ensure a development plan is in place for all associates.
  • Coach, develop and mentor the store team.
  • Develop one's own team within the store in liaison with Operations, HR and Training Departments.
  • Ensure the highest possible standards of customer service are offered on a daily basis.
Skills / Experience:
  • Minimum 2-3 years fashion retail management experience.
  • Team leader with the ability to motivate and develop a diverse team.
  • Fluent written and spoken English.
  • Ability to run the show on the shop floor every day, making the whole thing tick.
  • Good communication skills and the ability to cooperate freely in a fast-paced environment because that's how things are on the shop floor.
  • Delegation.
  • Management.
  • Multi level Communication.
  • Negotiation skills.
  • Interviewing skills.
  • Commercially Aware & Business Orientated.
Apply Online

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