Delivering training and driving a consistently high standard of knowledge and understanding throughout our store teams to support the brands aggresive growth plans.
Responsibilities:
Responsibilities:
- Facilitating the training by coordinating trainees, dates, venues, and all the logistics involved with the HRBP, Area Manager and store managers.
- Delivering training to new staff on customer service, selling skills and product knowledge
- Maintaining trackers/records of training sessions received by trainees
- Monitoring evaluation of training in co-ordination with all Training Managers and Store managers.
- Facilitating communication between training department in Kuwait and the markets.
- Maintaining inventory of training kit/stock.
- Maintaining training budget.
- Other related responsibilities are also involved.
- Minimum 3 years of strong training management experience preferably in retail environment.
- Training qualification - CIPD preferred.
- Full understanding of training cycle.
- Experience at pulling together training strategy for multi site business.
- Up to speed with latest learning technologies and training solutions - Learning Management Sytems, E-learning and blended learning solutions.
- Excellent communication and presentation skills (spoken and written).
- Excellent written and verbal English skills, Arabic language would be an advantage.
- Knowledge of using MS office applications (Office word, powerpoint, and excel).
- Dealing with people in a manner which shows sensitivity, tact, and professionalism.
- A vibrant, positive and flexible personality and are able to work with people of different cultures.
- Willing to travel to the Gulf Region.
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