Wednesday, November 6, 2013

Mail Clerk - Gulf Bank

To receive, sort and distribute couriers, parcels, mails and documents from the service providers, Post office, Branches and other locations, and maintain appropriate records for all outgoing & incoming couriers, mails in a day to day basis.

Education / Qualifications:
High School / Diploma in Office Administration or Equivalent

Knowledge:
2 – 5 years of experience in a similar job role with the operating knowledge of Franking Machine and handling critical time bound schedules

Generic & Specific Skills:
    Basic MS Office proficiency
    Preferably Bilingual in Arabic and English
    Fair Communication and interpersonal skills
    Good organizational skills

Accountabilities:
Incoming & Outgoing Couriers
    Receive couriers (Documents, Parcels etc.) from service providers (DHL. Fedex, Aramex, TNT, UPS, etc) for the Gulf  Bank and update records in the daily log
    Prepare acknowledgement forms for documents/parcels to be distributed/delivered to the department/individual within the Bank and ensure delivery of documents/parcels  by cross checking acknowledgements, file all receipts for future reference
    Receive all outgoing and incoming couriers from various departments and ensure that vouchers are filled  correctly, file copies of all vouchers for monthly payments to the service providers

Incoming & Outgoing Mails
    Receive daily incoming Mail from Post Office for the Bank and ensure appropriate distribution by checking recipient’s address as per the Department/Branches/ individuals
    Operate Franking for postage (stamp) on outgoing mails and  keep records on all Franking machine postage cost in a daily basis by taking readings, ensuring all records are registered in log book
    Prepare a consolidated monthly report on Franking machine postage cost by distributing

Mails on Hold
Deliver mails on Hold to the respective representative of the GB Customers upon receiving customer request and confirming identity of the representative, maintain a delivery log for all transactions

Corporate Governance and compliance
    Work fully within risk policies and procedures and all compliance regulations 
    Perform all duties as assigned by the supervisor and ensure comprehensive follow up and closure on any day to day related tasks and activities

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