To acquire new merchants and support all aspects of sales, installation and administration.
Education / Qualifications: Advanced Diploma / Diploma in Banking Operations or equivalent certification
Knowledge: Basic knowledge of MasterCard, Visa and Amex card products, functionality & rules
Experience: 1 - 2 years’ experience in sales relating to a credit card business environment
Accountabilities:
Sales Management
Approach new merchants to achieve POS & PGW sales target & unit target
Approach new merchants concerning the loyalty program.
Ensure installations proceed in line with timeframe and merchant requirements
Address merchant requests related to POS & PGW.
Customer Relations
Action merchants' and customers’ request for installations, replacements etc
Visit merchants to provide training
Provide and advise on marketing materials
Carry out monthly relationship visits and address issues
Summarise or escalate merchant issues
Internal Service Management
Meet branches POS & PGW requirements through branch visits
Follow up with branches to ensure timely resolution of problems/maintenance
Reports & Coordination
Provide information and reports on number and status of merchants
Carry out administration related to merchant acquisitions and merchant issues
Apply Online
Education / Qualifications: Advanced Diploma / Diploma in Banking Operations or equivalent certification
Knowledge: Basic knowledge of MasterCard, Visa and Amex card products, functionality & rules
Experience: 1 - 2 years’ experience in sales relating to a credit card business environment
Accountabilities:
Sales Management
Approach new merchants to achieve POS & PGW sales target & unit target
Approach new merchants concerning the loyalty program.
Ensure installations proceed in line with timeframe and merchant requirements
Address merchant requests related to POS & PGW.
Customer Relations
Action merchants' and customers’ request for installations, replacements etc
Visit merchants to provide training
Provide and advise on marketing materials
Carry out monthly relationship visits and address issues
Summarise or escalate merchant issues
Internal Service Management
Meet branches POS & PGW requirements through branch visits
Follow up with branches to ensure timely resolution of problems/maintenance
Reports & Coordination
Provide information and reports on number and status of merchants
Carry out administration related to merchant acquisitions and merchant issues
Apply Online
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