Accountabiliities includes the following: • Contact prospective customers to sell the company’s products or services.
• Achieve weekly and monthly targets.
• Contact customers and update customer account information.
• Answer incoming customer general inquiries, complaints etc.
• Create various work related requests in response to customer queries and needs and follow up until they are realized.
• Contact customers for special offers and promotions, service campaign etc.
• Follow up with the customers to understand if their complaints are resolved or take feedback on the Company services.
• Perform other related duties as requested.
• The employee will be expected to work in shifts.
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