The Responsibilities:
Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets
Manage the day to day relationship with the Retail Shops Managers
Devise, recommend and gain approval for an effective retail marketing and sales strategy, ensuring it is consistent with Wataniya Telecom business requirements
Oversee the effective implementation and administration of the Retail Shops in charge of operating policies and procedures in order to ensure a favourable audit report.
Monitor the financial performance of the Retail Shop network against plans and budgets; identify any variances initiating remedial actions when necessary.
Review Retail shop processes, systems and operations to ensure their effectiveness.
Develop ongoing improvement strategies through ongoing review and monitoring of Retail Shop performance.
Input to the development of new products and services anticipating customer needs and preferences to ensure the Shops network remains competitive in the market.
Source new locations and negotiate contractual terms and agreements as per business requirements.
Accountable for the overall performance of the Retail Shops network to ensure achievement of Retail sales targets.
Improve customer feedback ratings through the proactive implementation of customer service programs and guidelines.
Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
Work in accordance with the guidelines set by the Manager, Retail to meet and stretch Retail Shop sales targets.
Proactively manage and motivate Shop Managers to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Wataniya Telecom’s revenue.
Ensure Individual Development Plans (IDP) are completed for all staff in accordance with Wataniya Telecom policy.
Improve Retail Shop staff performance through personal coaching and identifying training and development needs.
Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.
The Requirements:
8 +years previous similar national retail sales experience.
3 +years at a senior management level.
Strong knowledge of local market conditions and potential target market/ customers.
Creative, innovative mindset.
Strong relationship management and staff coaching skills.
Effective verbal/written communication in both Arabic and English.
Bachelor degree in Business Management or similar discipline from a recognised tertiary institution
Apply Online
Provide leadership and guidance to the Retail Shops Managers in order to achieve Sales targets
Manage the day to day relationship with the Retail Shops Managers
Devise, recommend and gain approval for an effective retail marketing and sales strategy, ensuring it is consistent with Wataniya Telecom business requirements
Oversee the effective implementation and administration of the Retail Shops in charge of operating policies and procedures in order to ensure a favourable audit report.
Monitor the financial performance of the Retail Shop network against plans and budgets; identify any variances initiating remedial actions when necessary.
Review Retail shop processes, systems and operations to ensure their effectiveness.
Develop ongoing improvement strategies through ongoing review and monitoring of Retail Shop performance.
Input to the development of new products and services anticipating customer needs and preferences to ensure the Shops network remains competitive in the market.
Source new locations and negotiate contractual terms and agreements as per business requirements.
Accountable for the overall performance of the Retail Shops network to ensure achievement of Retail sales targets.
Improve customer feedback ratings through the proactive implementation of customer service programs and guidelines.
Improve employee satisfaction and retention through implementation of plans to encourage teamwork.
Work in accordance with the guidelines set by the Manager, Retail to meet and stretch Retail Shop sales targets.
Proactively manage and motivate Shop Managers to be highly professional and results oriented to ensure that the Group delivers the optimum and agreed levels of contribution to Wataniya Telecom’s revenue.
Ensure Individual Development Plans (IDP) are completed for all staff in accordance with Wataniya Telecom policy.
Improve Retail Shop staff performance through personal coaching and identifying training and development needs.
Conduct annual performance appraisals (Performance Management System) and ensure objectives set are monitored and achieved.
The Requirements:
8 +years previous similar national retail sales experience.
3 +years at a senior management level.
Strong knowledge of local market conditions and potential target market/ customers.
Creative, innovative mindset.
Strong relationship management and staff coaching skills.
Effective verbal/written communication in both Arabic and English.
Bachelor degree in Business Management or similar discipline from a recognised tertiary institution
Apply Online
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