An excellent opportunity has arisen to join a leading Telco firm in this region.
You will effectively lead, manage and co-ordinate all activities and functions within the Franchises Team. You will find and develop new franchises for Wataniya. You will be in charge to oversee new franchisees and provide training and all required information on Wataniya policies and procedures.
The Responsibilities:
Design a detailed plan for the Franchise Program and obtain the approval from the upper management
Organize and plan the franchising department of Wataniya, ensuring that franchisees receive the corporation's message regarding business strategy, promotions and products.
Prepare and package franchisee recruitment proposal to be submitted for internal review and approval.
Recruit and evaluate potential franchisee based on their experience, financial status, and their proposed business plan for their suitability as a franchisee and their ability to build the brand.
Educate and guide the franchisee prospects on the steps of the development process, including application criteria, forms and procedures.
Assist the franchises to ensure a successful store opening.
Provide leadership and guidance to the franchisees in order to achieve goals incorporating superior customer service, business development, operational efficiency and profitability.
Propose, manage and implement, in co-ordination with Manager Brand, the strategic Brand plans for franchises designed to effectively promote targeted products / service with targeted market segments.
Ensure that upper management is informed on all critical issues pertaining to the area responsible for.
Preparation of various weekly/ monthly reports relating to franchises achievements.
Assist franchises in driving acquisition, retention and average order values through strong operational, customer service and marketing activities
Responsible for developing profitability, cost analyses and variances justification
Monitor the financial performance of the franchisees activities and ensure to achieve the sales targets.
The Requirements:
10+ years experience in a sales or finance and operations role with a deep knowledge of the franchising concept in telecommunications
6+ years management experience.
Excellent presentation skills.
Well connected in the business community with strong networking potential and the ability to relate to people at all levels.
Strong relationship management and staff coaching skills.
Effective verbal/written communication in both Arabic and English.
Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.
Bachelor degree in Business, Marketing or a related discipline from a recognised tertiary institution.
Project Management Certification is an advantage.
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