Responsibilities:
Strategy & Planning
Strategy & Planning
- Design and implement long-term strategic goals and short-term tactical plans for managing and maintaining corporate systems and software.
- Ensure that proposed and existing systems architectures are aligned with organizational goals and objectives.
- Provide architectural expertise, direction, and assistance to Business Solution Managers, Project Managers, and Software Developers and Operational Support teams.
- Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities.
- Conduct research on emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility.
- Where applicable, design, develop, and oversee implementation of end-to-end integrated systems.
- Document the company’s existing systems architecture and technology portfolio; make recommendations for improvements and/or alternatives.
- Review new and existing systems design projects and procurement or outsourcing plans for compliance with standards and architectural plans.
- Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.
- Model business and systems processes based on findings through use case scenarios, workflow diagrams, and data models.
- Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
- Develop and manage a systems capacity plan.
- Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary.
- Provide guidance to junior members of the team.
Skills / Experience
- College diploma or university degree in the field of computer science/engineering or information systems (Master’s degree preferred).
Certification in ITIL with certification in TOGAF desirable. - Certifications in at least 2 mainstream platforms including Microsoft technologies, Network and Switching, Security, Unix/Linux technologies, Voice/Telephony technologies.
- At least 5-10 years work experience.
- Extensive experience in developing strategic systems architecture plans.
- Hands-on experience with business requirements gathering/analysis.
- Proven experience in systems and network design and development.
- Strong understanding of information processing principles and practices.
- In-depth technical knowledge of several systems especially in a highly heterogeneous environment.
- Working technical knowledge of current systems software, protocols, and standards.
- Strong knowledge of software evaluation principles and practices.
- Proven project planning and management experience.
- Good knowledge of applicable data privacy practices and laws.
- Good working knowledge of ITIL, especially Systems Management practices, ISO 27001 and ISO 9001 best practices and standards and how they are applied to IT.
- Exceptional analytical conceptual, and problem-solving abilities.
- Exceptional understanding of the organization’s goals and objectives.
- Superior written and oral communication skills.
- Excellent architecture and technical support documentation skills.
- Strong interpersonal and consultative skills.
- Ability to conduct research into emerging technologies and trends, standards, and products as required.
- Ability to present ideas in user-friendly language.
- Able to prioritize and execute tasks in a high-pressure environment.
- Experience working in a team-oriented, collaborative environment.
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