The Lead Retention Specialist’s purpose is to assist and monitor retention programs to academically support the success of initial and final probation students under the supervision of The Director of the Student Success Center. In addition, The Lead Retention Specialist provides Academic Advising services to all students.
Responsibilities:
- Support in the development of a long-term structural plan for the area of Retention Services which coincides with the vision and mission of The Student Success Center.
- - Lead and Supervise the Retention Services Program
- Develop a systematic procedure for the area of Retention Services which allows consistency and accuracy in guidance and academic development under the supervision of the Director of The Student Success Center.
- Responsible for training and developing professional Retention employees, in addition to evaluating them professionally under the supervision of the Director of The Student Success Center
- Guide the Retention Services team to successfully provide services to students on initial and final probation
- Provide updated professional development to the Retention Services Team and to the entire Student Success Center team members on the systems and procedures of the area of Retention
- Assist initial and final probation students in the development of academic plans and class schedules, identifying student needs and requirements
- Implement programs designed to promote student retention
- Academically advise students who are at risk on the retention program
- Liaison with faculty members in respected departments to inform them about updated students and changes related to the their retention cohort
- Monitors systematically the change in student cohorts, identifies trends, to provide required services
- To develop Individual Educational Plans (IEPs) for each student each semester in addition to required intervention plans
- To create and monitor individual personal files for each student in the retention cohort which co-incise with The Student Success Center filing system
- Responsibility of updating and evaluating each student’s Retention record accordingly
- To develop and maintain a systematic a database of retention student activity and to provide statistics on their progress
- Develop and oversee a special needs service program
- Guide the Disability Retention Specialist to support and accommodate to students with special needs requirements
- Assists with new orientation each semester
- Academically Advise undergraduate students of all cohorts
- Assist with new undergraduate placement testing, academic advising and registration
- Promote a learning and development culture within the scope of responsibilities and guide the retention cohort to successfully becoming full-time undergraduate students
- Report periodically as set by The Director of the Student Success Center on the status and progress of the plans, activities, challenges and accomplishments
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