To support and maintain the Electronic Banking Channels (Online Banking, Mobile Banking, Payment gateway) by providing adequate assistance in order to meet business objectives.
Your accountabilities will include, but not limited to the following:
Business Planning and Development:
Provide ongoing support on business line requests and regular updates and maintenance
Work in co-ordination with Senior Manager to set budget to achieve the desired business impact
Assist Senior Manager in defining and setting strategy to increase revenue and uptake of Online/Mobile Banking Channel
Plan and execute activities for Online/Mobile Banking to meet business targets and within deadlines and budget
Coordinate and ensure consistent communication across all electronic channels
Contribute to overall enhancement of channels
Interdepartmental Coordination:
Work closely with IT on all Online/Mobile Banking initiatives
Test all changes/developments thoroughly prior to launch to production Increase email database
Manage and report downtime and technical errors/issues in collaboration with IT
Raise and following through CRs/IRs and follow–up with IT on critical issues and ensure that gaps are successfully bridged
Co-ordinate and maintain Online/Mobile Banking updates
Quality analysis & Monitoring:
Ensure consistent and systematic application of industry ‘best practices’ and monitor market trends and competition’s Activities in the field
Evaluate and recommend on client requests focusing on business needs
Reports:
Provide reporting and analysis for Online/Mobile Banking
Corporate governance & compliance: Work fully within: - risk policies and procedures - all compliance regulations
Education, Knowledge, Experience and Skills:
Education / Qualifications: Bachelor’s degree in Business/Information technology or equivalent
Knowledge: Good knowledge of electronic channels with understanding of online medium
Experience: 3 – 4 years Experience in eBanking and /or eChannels
Generic & Specific Skills:
Good Communication
Analytical Thinking
Project Management
Bilingual in Arabic & English
Proficient in IT
Apply Online
Your accountabilities will include, but not limited to the following:
Business Planning and Development:
Provide ongoing support on business line requests and regular updates and maintenance
Work in co-ordination with Senior Manager to set budget to achieve the desired business impact
Assist Senior Manager in defining and setting strategy to increase revenue and uptake of Online/Mobile Banking Channel
Plan and execute activities for Online/Mobile Banking to meet business targets and within deadlines and budget
Coordinate and ensure consistent communication across all electronic channels
Contribute to overall enhancement of channels
Interdepartmental Coordination:
Work closely with IT on all Online/Mobile Banking initiatives
Test all changes/developments thoroughly prior to launch to production Increase email database
Manage and report downtime and technical errors/issues in collaboration with IT
Raise and following through CRs/IRs and follow–up with IT on critical issues and ensure that gaps are successfully bridged
Co-ordinate and maintain Online/Mobile Banking updates
Quality analysis & Monitoring:
Ensure consistent and systematic application of industry ‘best practices’ and monitor market trends and competition’s Activities in the field
Evaluate and recommend on client requests focusing on business needs
Reports:
Provide reporting and analysis for Online/Mobile Banking
Corporate governance & compliance: Work fully within: - risk policies and procedures - all compliance regulations
Education, Knowledge, Experience and Skills:
Education / Qualifications: Bachelor’s degree in Business/Information technology or equivalent
Knowledge: Good knowledge of electronic channels with understanding of online medium
Experience: 3 – 4 years Experience in eBanking and /or eChannels
Generic & Specific Skills:
Good Communication
Analytical Thinking
Project Management
Bilingual in Arabic & English
Proficient in IT
Closing Date:
31-Dec-2012
Apply Online
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