Required Asst. Manager MIS Customer Insight - Gulf Bank in Kuwait

Your accountabilities will include, but not limited to the following:

    Customer Insight & Performance Analysis:
        Assist in providing insight and analysis of consumers’ profile and
        behavior on all Bank’s products and services
        Analytics for all business projects including weekly performance
        reports, business review, strategic planning process
        Provide campaign/segment managers with statistical data and
        analysis
    Data Management:
        Identify system discrepancies affecting the quality of data
        Automate and improve quality of reporting
        Maintain consistency of data in the Data Warehouse
        Improve reporting technology to support timeliness and accuracy of
        reporting
    Market data & Liaison:
        Obtain market data and ensure this is interpreted/filtered etc
        Adopt efficient data collection methods to ensure cost effective
        processes
        Liaise with IT to maintain consistency of data in Data Warehouse
        and improve automation of information available
    Corporate governance & compliance: Work fully within risk policies & procedures and all compliance regulations

Education, Knowledge, Experience and Skills:
    Education / Qualifications: Degree in Marketing/Finance or equivalent
    Knowledge: Knowledge of customer insight techniques and methodologies; Knowledge of data management and extraction processes
    Experience: 2 - 5 years experience (database usage, market research; preferably in a bank)

    Generic & Specific Skills:
        Excellent Communication
        English (Arabic would be an added advantage)
        Professional Database user
        Strong interpersonal / analytical skills
        Strategic and business thinking
        Good project management skills

Closing Date: 31-Dec-2012

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