Oversee Human Resources programs, including recruiting/employment,
compensation, benefits, employee relations, recognition programs, and
training programs, to ensure policy compliance for hotel team members.
Build and promote a positive team culture while ensuring our guests’
experience is unique and brings the brand to life. Coach and counsel
General Manager and leadership team on all people-related issues.
QUALIFICATIONS AND REQUIREMENTS
Bachelor’s degree / higher education qualification / equivalent
4 years of related experience in Human Resources.
Some supervisory experience also preferred.
Professional HR designation preferred.
Ability to maintain confidentiality to the extent possible in all Human Resources-related matters. Must speak, read and write Arabic. Other languages preferred.
RESPONSIBILITIES
FINANCIAL RETURNS:
Assist in the creation of and work within the established Human Resources department budget.
Monitor staffing and labor standards to manage costs.
Mitigate financial risks associated with employee relations issues.
Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
PEOPLE:
1. Create programs to foster teamwork and a positive work environment for all team members (example: all team meetings, team member recognition and celebration events, social committees, health fairs, etc.).
2. Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programs, to foster productivity and enhance performance.
3. Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programs.
4. Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes.
5. Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
GUEST EXPERIENCE:
Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs.
Stay current on market trends and local changes that impact guest satisfaction.
Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience.
Apply Online
QUALIFICATIONS AND REQUIREMENTS
Bachelor’s degree / higher education qualification / equivalent
4 years of related experience in Human Resources.
Some supervisory experience also preferred.
Professional HR designation preferred.
Ability to maintain confidentiality to the extent possible in all Human Resources-related matters. Must speak, read and write Arabic. Other languages preferred.
RESPONSIBILITIES
FINANCIAL RETURNS:
Assist in the creation of and work within the established Human Resources department budget.
Monitor staffing and labor standards to manage costs.
Mitigate financial risks associated with employee relations issues.
Identify and analyze local compensation and benefits practices to ensure financial competitiveness.
PEOPLE:
1. Create programs to foster teamwork and a positive work environment for all team members (example: all team meetings, team member recognition and celebration events, social committees, health fairs, etc.).
2. Educate and train leaders and employees on various topics, including performance management processes, progressive disciplinary processes, and related programs, to foster productivity and enhance performance.
3. Conduct new team member orientation by providing information on hotel or company standards, policies, procedures and team member benefit programs.
4. Ensure that hotel or company hiring standards and governmental regulations are followed in a timely manner for recruiting and selection processes.
5. Plan and assign work of the Human Resources staff. Recommend and/or initiate salary, disciplinary or other staffing/human resources-related actions in accordance with hotel or company rules and policies.
GUEST EXPERIENCE:
Recommend and implement guest service strategies that engage colleagues to respond to changing guest needs.
Stay current on market trends and local changes that impact guest satisfaction.
Make time to interact with guests to solicit feedback and build relationships to understand how team members can increase guest satisfaction.
Work with department managers to develop initiatives to achieve service behavior standards and drive continuous improvement in the guest experience.
Apply Online
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