Saturday, March 16, 2013

Required Assistant Restaurant Manager IHOP - M.H. Alshaya Co

Directs the operation of an assigned unit by performing the following duties.

SUPERVISORY RESPONSIBILITIES
Directly supervise craft employees at assigned unit. Assist General Manager with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Keep the General Manager informed.

DUTIES / RESPONSIBILITIES:

These include the following:
    Assist in the achievement of budgeted sales and profits.
    Develop and maintain professional functional working relationships with IHOP restaurant hourly employees, Corporate and Regional employees, and guests.
    Implement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience.
    Assist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operating Procedures (SOP) and the current operations plan.
    Comply with federal, state, and local regulations which are applicable to assigned unit.
    Assist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit.
    Ensure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies.
    Ensure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP.
    Ensure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP.
    Ensure security practices as defined by the SOP.
    Assist in completion of all required reports and paperwork.
    Perform other duties as assigned.

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