The position has a key role in maximizing the sales and profitability of each store in the covered area of responsibility including monitoring business performance and sales targets; broadening awareness of specific markets and competitors' activities. It also provides a stimulating and supportive environment in terms of training, motivating and developing staff.
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Essential Duties / Responsibilities:
- Ensures that the stores and their premises are maintained to company standards/franchise standards, policies and procedures
- Monitors sales performance and sets and achieves sales/profit targets
- Maintains and continuously improves standards of customer service and other areas across the business unit
- Drives team performance by managing work performance evaluation, training and development of staff
- Monitors adherence to health, safety and security, including environmental health of the store team and customers, and other legal requirements needed
- Works with the management team in contributing to short and long-term organizational planning, including initiatives geared toward operational excellence
- Measures and reports sales & profit performance on a regular basis
- Keeps self and the business updated and aware of market and competitor activities
- Coordinates with Retail and Operations Managers for any sales activities, promotional campaigns/awareness programs
- Coordinates communication of information/updates between Head Office and Store Management Teams
- Performs other tasks as required by the Line Manager
- Min. two years (2) of retail store management experience
- BS Degree preferably in Retail Mgt./Bus. Mgt./Admin
- English - Spoken & Written / Arabic a plus but not required
- Age : 30 -40 years
Functional: (Required Skills / Knowledge)
- Machine / Equipment Operating
- General MS Office Knowledge
- Health & Hygiene Consciousness
- Physical Fitness
- First Aid / CPR Orientation
Behavioral Skills:
- Leadership
- Achievement Orientation
- Emotional Intelligence
- Analysis And Decision Making Ability
- Empowering Others
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