Job Description
Job: Information Technology -Kuwait
Schedule: Full Time
JobID: KUW001050-EN
Key Responsibilities
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
• Supporting the roll-out of new applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.
• Maintain an up-to-date list of all computer hardware
• Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
• Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individual can train the users
• Ensures that all computer media saves and back-ups are completed, documented and stored per IHG specifications
• Maintains uncompromising data and physical security standards
• Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries
§ Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID’s, passwords, security parameters and the most sensitive utility
• Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors
• Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids
• Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
• Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office
Job Requirements
• Qualifications/Requirements:
o Excellent communication and presentation skills
o Ability to learn fast, take initiative and meet deadlines
o A minimum of 2 years' relevant experience
o Graduate in computer science or equivalent, with significant exposure to IT systems.
o Excellent written and spoken English is required.
o Local hire (expatriate) is an added advantage.
Apply Online
Job: Information Technology -Kuwait
Schedule: Full Time
JobID: KUW001050-EN
Key Responsibilities
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.
• Supporting the roll-out of new applications.
• Setting up new users' accounts and profiles and dealing with password issues.
• Responding within agreed time limits to call-outs.
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Testing and evaluating new technology.
• Conducting electrical safety checks on computer equipment.
• Maintain an up-to-date list of all computer hardware
• Understand all standard and IHG customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
• Responsible for designating selected individuals for each IHG approved system that he/she will train so that these individual can train the users
• Ensures that all computer media saves and back-ups are completed, documented and stored per IHG specifications
• Maintains uncompromising data and physical security standards
• Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries
§ Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID’s, passwords, security parameters and the most sensitive utility
• Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by IHG, computer companies or vendors
• Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids
• Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
• Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office
Job Requirements
• Qualifications/Requirements:
o Excellent communication and presentation skills
o Ability to learn fast, take initiative and meet deadlines
o A minimum of 2 years' relevant experience
o Graduate in computer science or equivalent, with significant exposure to IT systems.
o Excellent written and spoken English is required.
o Local hire (expatriate) is an added advantage.
Apply Online
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