Wednesday, September 3, 2014

Make up Specialist - Chalhoub Group

Description
Job Summary:

 The Makeup Specialist is responsible for achieving optimum sales and targets by ensuring a high level of customer service and professional standards. In addition to providing make up guidelines/demonstrations to the customers and guiding them through right make up combinations the Makeup Specialist also assists in makeup presentations and promotions, trains the beauty advisors/consultants with new styles, mixing of colours and make up application techniques.
Main Responsibilities:
Customer Focus:
•Build and maintain customer relationships in order to build strong loyalty
•Address  customers' queries about products, prices, availability, product uses, and services
•Communicate with customers to assess their needs,  provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
•Advise customers on product ranges best suited to their needs
•Demonstrate usage and benefits of various Brands and products  
Sales Focus:
•Generate sales, while achieving line and sales targets, using make up knowledge
•Push make up sales during events, promotions and launches
•Sell-out target tracking at store level
•Generate daily sales reports
•Participation in achieving incentives
•Post launch sales tracking at store level
•Ensure monthly make-up sessions are reached
•Ensure merchandising levels in the store are met as per the brand guidelines 
 Stock Replenishment:
•Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
•Report stock shortages using the stock order form
•Ensure stock receipt as per set procedures 
 Consultation and Demonstrations:
•Advice customers on the most appropriate range of products to use
•Demonstrate usage of various make up products
•Responsible for recommending appropriate products to suit the skin type identified
•Assist and guide customers in make-up application 

Apply Online

No comments: