Microsoft Services helps customers realize
their full potential through accelerated adoption and productive use of
Microsoft technologies. We are a global team of exceptional people who
deliver world-class services with partners, earning customer confidence,
trust, and loyalty by improving the overall customer-and-partner
experience, serving as the customer advocates within Microsoft and
driving customer-centric product improvement.
This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The role enables customers to achieve their most challenging business and organizational goals while leverage value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to the development and execution of their customer’s strategic technology plan to align with the broader business goals in an innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw on these resources expertise to enhance the overall service provided by Microsoft to customers.
The sections below identify the key areas and offer insight into the more common activities:
- Relationship-driven differentiation: What this role provides to customers is unique and available only from Microsoft. They advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship.
Core activities include:
o Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
o Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
o Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You also have access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and benchmark data that adds unique value.
o Facilitating customer IT staff development.
- Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs and then to develop road maps of change that realize value from their Microsoft investment across a heterogeneous IT environment.
Activities include:
o Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
o Orchestrating and/or designing and architect solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a program of orchestrated change and drawing from the collective know-how of Microsoft.
o Providing portfolio governance and oversight to drive life cycle optimization and alignment across all Microsoft-related strategy and planning initiatives.
- Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with customer organizational objectives. Activities to support this objective include:
o Creating architectural and technology road maps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
o Orchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the support team around specific customer initiatives.
- Practice development: This role will contribute to the growth and maturity of the local and international communities provide mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.
- Business development: This role will be expected and have the opportunity to bring their years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both their local Microsoft business and more broadly across other Microsoft businesses.
In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:
- Industry: The following are higher priorities: Public Sector; Banking; Telco; Manufacturing; Energy
- Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration
Apply Online
This strategic role in Enterprise Services delivers advisory and planning services to Microsoft’s top enterprise customers. The role enables customers to achieve their most challenging business and organizational goals while leverage value from their current and future investment in the Microsoft Platform. Through a programmatic approach and objective assessment of the customer’s existing business imperatives and IT investments this role systematically plans, orchestrates, and contributes to the development and execution of their customer’s strategic technology plan to align with the broader business goals in an innovative fashion. They will provide industry best practice advice and boost the likelihood of successful integration of Microsoft technologies including integration and interoperability in a heterogeneous environment. In addition to building their own personal network, they will be provided an extensive network of colleagues with complementary competencies and draw on these resources expertise to enhance the overall service provided by Microsoft to customers.
The sections below identify the key areas and offer insight into the more common activities:
- Relationship-driven differentiation: What this role provides to customers is unique and available only from Microsoft. They advocate on behalf of the customer back into the Microsoft organization and maximize the value delivered from the relationship.
Core activities include:
o Arranging Executive Briefing Center visits and bi-directional connection with Microsoft Product Development Groups and many other teams and communities.
o Facilitating the Customer’s uptake of Technology Adoption Programs for early advantage from pre-released Microsoft Products.
o Harnessing insights from groups like Microsoft Research, one of the largest sponsored technology research organizations worldwide. You also have access to the ‘Library’, a catalog of reference architectures, blueprints, industry insights and benchmark data that adds unique value.
o Facilitating customer IT staff development.
- Business-driven portfolio value management: The role takes a principled approach first to understand the customer’s needs and then to develop road maps of change that realize value from their Microsoft investment across a heterogeneous IT environment.
Activities include:
o Creating business case development and benefits management programs that define, track and report accrued value through the optimal application of IT to business challenges.
o Orchestrating and/or designing and architect solutions that leverage both the investment made in the Microsoft Enterprise Agreement and the customer’s current heterogeneous IT environment in the best interests of the customer, driven through a program of orchestrated change and drawing from the collective know-how of Microsoft.
o Providing portfolio governance and oversight to drive life cycle optimization and alignment across all Microsoft-related strategy and planning initiatives.
- Teaming to accelerate value: When a Microsoft customer invests in an Enterprise Agreement license with Microsoft, the Enterprise Architect accelerates the time-to-value by aligning the technology deployment and business adoption plans with customer organizational objectives. Activities to support this objective include:
o Creating architectural and technology road maps that result in stronger business/IT alignment and that drive adoption and value from the Enterprise Agreement.
o Orchestrating the use of the Microsoft network of resources formally from within the Advisor’s individual engagement. This can range from formal Solution Architecture through to general technology consulting and beyond. Likewise an Advisor may be called on by colleagues to contribute from their area of specialization in other large engagements or to team with the support team around specific customer initiatives.
- Practice development: This role will contribute to the growth and maturity of the local and international communities provide mentorship, foster knowledge transfer, and lead by example. In addition, opportunities exist to drive IP development and reuse initiatives and drive best or proven practice in architecture, planning, and customer engagement.
- Business development: This role will be expected and have the opportunity to bring their years of experience and expertise to bear on local business development opportunities and contribute to thought leadership within and across both their local Microsoft business and more broadly across other Microsoft businesses.
In addition to the above activities, it is expected that the successful candidate will have significant experience in at least one specialization from the three categories below:
- Industry: The following are higher priorities: Public Sector; Banking; Telco; Manufacturing; Energy
- Microsoft Strategic priorities: Cloud/S+S; Enterprise level / Mission Critical Applications; Optimized Desktop; Unified Communications and Collaboration
Apply Online
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