Under general supervision, provide a range of reception intake and
associated administrative services pertaining to incoming patients. The
receptionist will answer and
direct incoming calls to appropriate individuals. Perform specified
routine procedures such as greeting and referring patients, answering
routine/administrative inquiries, and general office support activities
as appropriate.
Education Level: College Graduate in any discipline.
Experience: 1 to 2 years experience directly related to the duties and responsibilities specified.
Language / Literacy: High proficiency in Arabic and English
Skills Needed
1. Strong communication and interpersonal skills.
2. Ability to interact and communicate with people over the telephone, often in stressful situations.
3. Skill in the use of personal computers and related software applications.
4. Ability to analyze and solve problems.
5. Knowledge of planning and scheduling techniques.
Duties and Responsibilities
1.Answer and direct incoming phone calls to appropriate individuals.
2.Greet patients/clients, secure nature of visits and direct to appropriate individual, provide routine information about the hospital when necessary.
3.Maintain schedules and calendars.
4.Receive, screen, interview, and register patients for clinics;
5.Handle phone enquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
6.Review patient admission records to ascertain insurance coverage and the possible need for financial assistance; obtain insurance authorizations or initiate applications for public assistance as indicated.
7.Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake forms; obtain signatures and release forms.
8.Respond as appropriate to enquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
9.Input admission and discharge data and billing information into a computer database designed and maintained by the IT Department.
10.Provide day-to-day staff support as appropriate, to include preparation of documents, collection and verification of records, and maintenance of data on clinical activity.
11.Perform miscellaneous job-related duties as assigned.
Send CV at: hrjobs@daralshifa.com
Education Level: College Graduate in any discipline.
Experience: 1 to 2 years experience directly related to the duties and responsibilities specified.
Language / Literacy: High proficiency in Arabic and English
Skills Needed
1. Strong communication and interpersonal skills.
2. Ability to interact and communicate with people over the telephone, often in stressful situations.
3. Skill in the use of personal computers and related software applications.
4. Ability to analyze and solve problems.
5. Knowledge of planning and scheduling techniques.
Duties and Responsibilities
1.Answer and direct incoming phone calls to appropriate individuals.
2.Greet patients/clients, secure nature of visits and direct to appropriate individual, provide routine information about the hospital when necessary.
3.Maintain schedules and calendars.
4.Receive, screen, interview, and register patients for clinics;
5.Handle phone enquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropriate and/or schedules appointments.
6.Review patient admission records to ascertain insurance coverage and the possible need for financial assistance; obtain insurance authorizations or initiate applications for public assistance as indicated.
7.Record patient demographic, insurance, and billing codes into registration and billing system; research missing information on intake forms; obtain signatures and release forms.
8.Respond as appropriate to enquiries from patients regarding treatment, benefits, and billings; coordinate the resolution of related problems.
9.Input admission and discharge data and billing information into a computer database designed and maintained by the IT Department.
10.Provide day-to-day staff support as appropriate, to include preparation of documents, collection and verification of records, and maintenance of data on clinical activity.
11.Perform miscellaneous job-related duties as assigned.
Send CV at: hrjobs@daralshifa.com
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