Qualifications and Experience:
1. Primary: Diploma in Administration (2th Standard + 2 or 3 years Diploma) or equivalent with one year experience.
2. Alternate: Pre degree/ High School (12th standard) and 5 years of experience
Linguistic Abilities: English & Arabic is a must
Candidate should be willing to work 2 shifts
1. Update data bases and various systems by verifying and feeding data into computer to avail for the use of others.
2. Validate updated customer information by calling customers before processing of data into the system.
3. Enter data into computer by following the format displayed on the screen and enter necessary codes.
4. Verify data entered with source documents, review error reports provided by Audit team to detect and rectify errors.
5. File or route source documents after completing work.
6. Follow time bound schedules to ensure daily workflow processing targets are met.
7. Coordinate with individuals in various departments for resolving customer data related issues.
8. Collate and Highlight issues to the Senior Executive, Data Management at the end of each day.
9. Maintain Daily productivity sheets / outbound agent call attempt log workflow.
10. Capture additional information of the Customer and updating it in the system.
11. Print and send “Thanks Letters/ Welcome Kit”.
12. Track and monitor company gift items sent along with the welcome kit.
13. Maintain reports and log of letters sent/ returned by the courier company for the department.
14. Contact customers to inform them of various events being held by the company as part of the analytics activity as per Customer Engagement Activity Schedule.
Apply Online
1. Primary: Diploma in Administration (2th Standard + 2 or 3 years Diploma) or equivalent with one year experience.
2. Alternate: Pre degree/ High School (12th standard) and 5 years of experience
Linguistic Abilities: English & Arabic is a must
Candidate should be willing to work 2 shifts
1. Update data bases and various systems by verifying and feeding data into computer to avail for the use of others.
2. Validate updated customer information by calling customers before processing of data into the system.
3. Enter data into computer by following the format displayed on the screen and enter necessary codes.
4. Verify data entered with source documents, review error reports provided by Audit team to detect and rectify errors.
5. File or route source documents after completing work.
6. Follow time bound schedules to ensure daily workflow processing targets are met.
7. Coordinate with individuals in various departments for resolving customer data related issues.
8. Collate and Highlight issues to the Senior Executive, Data Management at the end of each day.
9. Maintain Daily productivity sheets / outbound agent call attempt log workflow.
10. Capture additional information of the Customer and updating it in the system.
11. Print and send “Thanks Letters/ Welcome Kit”.
12. Track and monitor company gift items sent along with the welcome kit.
13. Maintain reports and log of letters sent/ returned by the courier company for the department.
14. Contact customers to inform them of various events being held by the company as part of the analytics activity as per Customer Engagement Activity Schedule.
Apply Online
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